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Knowledgeable & empowered associates
are able to authentically engage with customers.

 
Mazey helps retailers who understand that knowledgeable & empowered associates able to authentically engage with customers
 
 

What is Mazey?

A communication SOLUTION that ENABLES customer engagement
 

Mazey is a communication solution that enables customer engagement for retail companies.  Mazey helps retailers cascade information instantly; collect and synthesize frontline intelligence; and enable peer to peer collaboration.

Cascade Information Instantly

Distribute policies, procedures, product information, recalls, specials, etc.

Mazey is a communication solution that enables customer engagement for retail companies.  Mazey helps retailers cascade information instantly; collect and synthesize frontline intelligence; and enable peer to peer collaboration.

Collect and Synthesize Frontline Intelligence

Take action on ideas, issues, product suggestions and new concepts captured from customers directly by frontline staff

Mazey is a communication solution that enables customer engagement for retail companies.  Mazey helps retailers cascade information instantly; collect and synthesize frontline intelligence; and enable peer to peer collaboration.

Enable Peer-to-Peer Collaboration

Empower associates to better assist customers with their collective expertise

 

Features

 
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Noteboards

Share information without it getting lost or overlooked

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Chat Channels

Chat in groups while keeping the conversations organized and on-point

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Taskboards

Assign tasks and track progress across teams

 
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Broadcast Mode

One directional communications with your team.  Everyone can view, but only admins can post

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Direct Messaging

Communicate privately among team members without sharing personal contact details

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Administrative Controls

Control who can post and view information across your group